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I can't log in to Primo

What can you do if you are unable to log in to Primo and need to use library services?

I can't log in to Primo

What can you do if you are unable to log in to Primo and need to use library services?

If you need to borrow printed materials, you will need to contact us during our staffed opening hours for assistance.

If you need access to online resources such as databases, e-books and journal articles, you can use Primo while your VPN connection is active. This ensures that we recognise you as an Aalborg University user.

You should refrain from logging in to Primo itself, but otherwise use the links for online access as normal. You will be prompted to log in when necessary.