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AI skills

AI li­te­ra­cy: Get ready for an AI wor­ld

Right now AI is everywhere; also in your education and future jobs. If you want to navigate safely through a world influenced by generative AI, it is essential to grasp the concept of AI literacy. The term covers the knowledge and skills you need to understand and use generative AI sensibly and responsibly.

AI skills

AI li­te­ra­cy: Get ready for an AI wor­ld

Right now AI is everywhere; also in your education and future jobs. If you want to navigate safely through a world influenced by generative AI, it is essential to grasp the concept of AI literacy. The term covers the knowledge and skills you need to understand and use generative AI sensibly and responsibly.

What is AI literacy?

Many AI tools are intuitive and easy to use. AI can be integrated in the digital services we use to such a degree that the technology becomes invisible to us. So why bother with AI skills? Do we really need them?

The short answer is yes!

The better you become at understanding and using AI consciously, the more value the technology can create for you and support exactly what you want to learn, create, and achieve.

AI literacy can broadly be understood as the knowledge, skills, and understanding needed to engange with AU effectively. It is not just being able to use the technology. In fact, it is more about how we use it. There is a significant difference between: 

  • Knowing how to use AI
  • Knowing how to use AI thoughtfully, critically, and purposefully to achieve meaningful outcomes
We define AI literacy as a set of competencies that enables individuals to critically evaluate AI technologies; communicate and collaborate effectively with AI; and use AI as a tool online, at home, and in the workplace.

Conceptualizing AI literacy: An exploratory review

https://dl.acm.org/doi/pdf/10.1145/3313831.3376727

Are you AI literate?

Four aspects of AI literacy

The article Conceptualizing AI Literacy: An Exploratory Review identifies the following four aspects of AI literacy:

  1. Know & understand AI: Know the basic functions of AI and how to use AI applications
  2. Use & apply AI: Applying AI knowledge, concepts and applications in different scenarios
  3. Evaluate & create AI: Higher-order thinking skills (e.g., evaluate, appraise, predict, design) with AI applications
  4. AI ethics: Human-centered considerations (e.g., fairness, accountability, transparency, ethics, safety)

AI literacy can be describes as the ability to use AI consciously and critically. It involves reflecting on how AI is used, critically evaluating AI-generated content, and applying it in ways that support learning.

In the context of studying, it is important to be mindful of how you use AI tools to support your academic work without compromising academic rigour, personal responsibility, or independent thinking.

Looking behind the technology

Whereas we previously relied on search engines to find answers to our questions, many people now turn to AI-powered chatbots. At first glance, these may seem like two ways of achieving the same result: a quick answer. However, there are significant differences, both technologically and in terms of the content they provide.

A traditional search engine finds existing content on the web and presents you with a list of links to, or extracts from, websites that match your search query. This allows you to consider the source and its context. In other words, a search engine helps you find information; it does not generate the information itself.

An AI chatbot works differently. It generates a response using generative AI, which has been trained on vast amounts of data and can produce text, images, and audio based on statistical patterns. The response is not drawn from a single source, and it can therefore be more difficult to assess its reliability and trustworthiness.

The technology is evolving rapidly. Many search engines already incorporate AI-generated answers directly into search results, while chatbots are increasingly providing links and references that allow users to explore topics further and understand the sources on which a response is based.

As a result, the boundaries between search engines and AI chatbots are becoming increasingly blurred. This challenges the ways in which we search for, understand, and evaluate information and knowledge.

A few terms ...

AI (artificial intelligence) is an overall term for technology that handles tasks which usually require human intelligence.

Generative AI is a subcategory of AI that actively creates new content. Through instructions (prompts), the technology creates new text, images, audio, video, and code that look like man-made content.

Large Language Models (LLM, vast language models) is the part of generative AI that works with text. It can generate coherent text, answer questions, translate etc. When you use a chatbot, it is the LLM engine that generates the answer.

Read more at: What is AI and how does it fit into academic practice? (LINK)

Need to know about the technology

  • Language models do not comprehend the way humans do. They predict probable words based on statistical patterns and neural networks based on huge amounts of training data. Even though they may provide us with convincing and well-structured answers, they do not think, they have no consciousness or intentions.
  • There is no guarantee for correct answers. The models can be wrong, invent information (hallucinate), be biased, and provide you with inconsistent, uniform answers.
    You cannot completely control the language models. E.g. the model may provide you with the answers you would like to hear (sycophancy), adapt the ansewers to your level of knowledge (sandbagging), or come across as manipulative. 
  • The values the model is based on can be designed and regulated by the supplier. Consequently, the model itself does not necessarily represent the values stored in its training data.

Nice to know about the technology

  • There is often coherence between scaling and performance. Larger models, more training data, and computing power usually leads to a better performance. 
  • Language models continue to be a "black box" of sorts. We do not fully comprehend why they provide us with a specific answer, or how they get there.
  • Language models can suddenly develop "new skills" and be difficult to predict.
  • In some cases, language models can perform better than humans simply because they have access to extremely large amounts of data. 

From where does AI get its answers? Understand differences in data and sources, and how it affects your output

Before we move on, try or AI control room where you get to process a user prompt as an AI chatbot.

Use AI wisely

AI-tools have the potential to boost your learning and understanding. With AI literacy as our point of reference, we have summed up a number of points that students should pay attention to when using generative AI in their academic work. 

It does matter how we use AI. The objective is to use AI as a conscious choice when it makes sense to do so, and always to use it critically and with reflection. 

Consider the following

  1. 1

    As a student, you are using AI in an educational learning process. You are not yet an expert and lack academic knowledge, background, and experience. In your position, it can be difficult to be critical and know which criteria to apply when assessing the content. 

    What can I do myself?

    Keep the above in mind and spend extra time understanding the subject and how you approach the content critically. Explore the subject in articles, books and teaching material to increase your knowledge and understanding. Read more about this on the page Critical thinking in an AI-age (LINK)

  2. 2

    When you speak about learning, you often apply the terms friction and resistance. It obviously requires a certain amount of cognitive effort to learn something new, but it is precisely this resistance that creates a lasting understanding of the subject.

    What can I do myself?

    Remember that learning takes time, and insist on understanding what you learn. Consider which situations AI can be useful, and when to avoid it to make sure you get to work your way through the text. Read more about this on the page Critical thinking in an AI-age. (LINK)

  3. 3

    Perceive generative AI as a tool that can support your learning, not as a shortcut to quick answers.

    What can I do myself?

    Avoid asking for answers and solutions. Instead, you should ask questions or make it ask you questions. Ask for explanations, examples, different perspectives, background knowledge etc. Remember, you are the one who controls the conversation and can challenge the answers you receive.

  4. 4

    Remember, AI tools do not think like humans. They are not conscious, and have no intentions or genuine human understanding or sensory ability. Even though the answers may sound human and convincing, there is no guarantee that the answers are correct or even useful. Language models are designed to fulfill patterns; they prioritise delivering an articulate and probable answer over delivering a factually correct answer. 

    What can I do myself?

    Always be critical of the answers you receive and do not be seduced by an eloquently written text that "sounds" right. Always compare with credible sources and get the facts straight. Pay attention to shortcomings, bias, and incorrect assertions. Perceive AI generated content as a starting point for reflection and exploration, and not as a final answer.

  5. 5

    Language models are trained on data up until the point where the data collection is cut off and stops updating the model. As such, the model's knowledge of current topics can be limited and its answers depending on what it can find by searching the internet. 

    What can I do myself?

    Always be critical if you use AI tools in connection with current topics, rules, or facts that may have changed or are being continuously developed. Check the period covered by the training data, how up to date your AI tool is, whether it can compensate for gaps in knowledge through internet searches, and how effectively it works.

  6. 6

    As a student, you will need to continually locate and use relevant research literature. Be aware that AI chatbots do not have complete access to, nor are they trained on, the entirety of the research literature. Research is often represented in their training data through, for example, Open Access content, abstracts, excerpts, and research publications that are freely available online. However, this does not necessarily provide a complete picture of the overall body of research in a given field.

    What can I do myself?

    You can, for example, use chatbots to gain inspiration for literature, identify relevant keywords, explore theories, and clarify concepts. For systematic literature searching, use the library’s subject-specific databases, or make use of AI tools specifically designed for information retrieval, such as the library’s own Primo Research Assistant. 

  7. 7

    Your prompt (or input) shapes the response you receive, but the very first prompt will rarely produce the best possible result. It is easy to overrate the importance of crafting the "perfect" prompt from the outset and overlook the value of working iteratively, that is, refining the output step by step.

    What can I do myself?

    Be aware that there are various prompting techniques, and that output can be improved through iteration. Interrogate the response, refine it with additional questions, context, requirements, or greater precision. For example, you can improve the output through an ongoing dialogue. You might write: "Revise this paragraph, taking into account the theory of...".

Prompting and iteration

As mentioned in point 7 above, there are several structured prompting methods, e.g. models such as CLEAR (Context, Length, Expectation, Audience, Role). A more presice output is not the only advantage of applying a systematic framework; it becomes an exercise in critical thinking(LINK) in itself. 

When taking a systematic approach to prompting, you effectively force yourself into an academic "mental warm-up". Rather than simply asking for a quick, superficial answer, you must actively draw upon your own knowledge to define the scope and boundaries of the task. By explicitly setting the context or asking the model to adopt a particular theoretical perspective (Role), you create reflective friction at the input stage. In doing so, you take control and establish the academic ground rules before the AI is allowed to generate a response. This is a crucial step towards avoiding premature coherence and maintaining your intellectual ownership of the work.

You can also adopt an iterative approach to prompting, incorporating elements of frameworks such as CLEAR as you go. Consider prompting as a guided dialogue rather than a one-way request. Begin with a basic prompt and then use follow-up questions to adjust the level of detail, add academic context, or introduce reflective friction. For example, you might structure your process in three steps:

  1. Begin with a broad prompt: "Provide an overview of the key ideas in the theory of communities of practice."
  2. Add context: "Make the overview more specific by relating these ideas directly to [insert a specific case or issue from your course]."
  3. Create reflective friction: "Make a critical assessment of the overview you have generated. Which important academic nuances or theoretical limitations are overlooked in this explanation?"

By working in small, iterative steps, you force the model to engage more deeply with the subject matter, while you actively control the academic direction and critically assess the content as you go.

Questions for you and your project group

Technological understanding and source evaluation

  • How do you approach, within your study practice, the difference between traditional searching (where you locate existing sources) and generative AI (where content is produced on the basis of statistical probabilities)?
  • Have you considered how the limitations of AI models, such as training data cut-off dates and the lack of comprehensive access to the full body of scholarly literature, may affect the quality and reliability of the responses you receive?

AI use and learning

  • Do you use generative AI in ways that support your own academic development, or does it primarily serve as a shortcut to quick results at the expense of deeper learning?
  • At which specific stages of your work does it make sense academically to use AI, and when is it more appropriate to set the technology aside and give priority to course literature and library databases?

Critical assessment and ethics

  • How do you ensure that you are not overly influenced by a well-written and authoritative-sounding language model, but instead actively verify facts, identify bias, and recognise gaps in the academic argument?
  • In which situations might the use of AI in your academic writing move from intellectual sparring to ethically or academically problematic cognitive offloading?

Teaching material on generative AI when you study and use the library